Terms of Service
These Terms of Service govern your use of the website lighting.co.ke, operated by FullHouse LTD, a Kenyan-registered company located at Longonot Place, Kijabe Street, Nairobi.
Contact: Phone +254 782 333 333 | Email online@vintageliving.co.ke | P.O. Box 12901, Nairobi, 00100, Kenya
1. Agreement & Acceptance
By accessing or using this website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using the site. We reserve the right to modify these terms at any time; changes will be indicated by an updated "Last updated" date.
2. Age Requirements
You must be at least 13 years of age to use this service. If you are a minor (under 18 years old), you must have parental permission and supervision when using our website or making purchases.
3. Intellectual Property
All content on this website — including text, graphics, logos, images, product photography, page designs, and code — is the property of FullHouse LTD and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the site for personal, non-commercial purposes only.
Any user-generated content submitted to us (reviews, photos, messages) becomes the property of the company with unrestricted usage rights.
4. User Representations
By using this site, you represent and warrant that all registration information you provide is truthful, accurate, and complete. Providing false or misleading information may result in immediate account termination.
5. Products & Pricing
- Product colours and specifications shown on screen may vary slightly from actual items due to display settings.
- Product availability is not guaranteed — items may sell out between ordering and fulfilment.
- Prices are subject to change without prior notice.
- We reserve the right to refuse, cancel, or limit any order at our sole discretion.
6. Payment Methods
We accept payment via M-Pesa and Visa/Mastercard. All prices and charges are quoted in Kenyan Shillings (KSh). Payment is required in full before order processing begins.
7. Prohibited Activities
When using our website, you agree not to:
- Systematically extract or collect data from the site (scraping, data mining)
- Attempt fraud, impersonation, or misrepresentation
- Circumvent or interfere with security features
- Use automated tools (bots, crawlers) without written permission
- Harass, abuse, or threaten other users or our staff
- Violate any applicable Kenyan or international law
8. User-Generated Contributions
Any content you submit — including product reviews, comments, and photographs — must not infringe on third-party intellectual property rights, contain obscene or offensive material, or include false or misleading statements.
9. Reviews & Ratings
Product reviews must be based on firsthand experience with the product. Reviews must not contain offensive language, discriminatory remarks, or factually false statements. We reserve the right to remove reviews that violate these guidelines.
10. Account Termination
We may suspend or terminate your account and refuse any current or future use of the site at our sole discretion, without notice or liability, for any reason including breach of these Terms.
11. Service Modifications & Interruptions
We reserve the right to change, modify, or remove the contents of the site at any time without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of the service.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Republic of Kenya. Any dispute arising from these Terms shall first be resolved through informal negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration in Nairobi, Kenya, under the rules of the International Commercial Arbitration Court.
13. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. We make no warranties, expressed or implied, regarding the accuracy, reliability, or availability of the site. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of Liability
In no event shall FullHouse LTD be liable for any indirect, incidental, special, consequential, or punitive damages. Our total aggregate liability shall not exceed the total amount paid by you in the three (3) months preceding the event giving rise to the claim.
15. Indemnification
You agree to defend, indemnify, and hold harmless FullHouse LTD, its directors, employees, and agents from any claims, losses, or damages (including legal fees) arising from your use of the site or violation of these Terms.
16. Privacy
Your use of the site is also governed by our Privacy Policy. By using the site, you consent to the collection and processing of personal data as described therein.
17. Electronic Communications
By using this website and providing your email address, you consent to receiving electronic communications from us, including order confirmations, account notifications, and promotional materials. You may opt out of marketing communications at any time.